Safeguarding
Child Safety & Online Protection
How Mathidia protects young learners: safe design, restricted communication, and clear reporting routes.
Safe by design
- No public profiles or open messaging between learners
- No advertising and no third-party ad tracking
- Moderated names, avatars and any submitted text
- Age-appropriate content matched to the learner profile
- Parent-linked accounts for learners under 13
Parental controls
- Approve or restrict features on a child account
- See lesson activity, time on task and progress reports
- Control notification and email preferences
- Request data export or account deletion at any time
Reporting concerns
Any learner, parent or teacher can report a safeguarding concern from within the platform or by contacting our support team. Reports involving risk of harm are prioritised and handled the same day, and escalated to the relevant authorities where required.
Staff and content standards
- Background checks for staff with learner-facing access
- Editorial review of every published lesson
- Least-privilege access to learner records
- Regular safeguarding training for the academy team
Questions about this policy?
Our team answers policy, privacy and safeguarding questions within one working day.